SHIPPING AND RETURN POLICY

You Need to Know

​PIKES PEAK LLC Return Policy applies to orders placed on www.pikespeakllc.comonly. If your products was purchased through our Amazon store, please contact Amazon directly for return instructions.

30 Day Return Policy 

If you are not happy with your PIKES PEAK LLC purchase not a problem! We can accept a return of the unused product that’s in the original packaging within 30 days. Please email us at support@pikespeakllc.com and enter “Return Request” in the subject line with the below information. We will contact you within 3-5 business days of receipt. (Expedited shipping costs are nonrefundable.)

  • Full Name listed on the order
  • Phone number
  • Order number
  • Reason for the return

 

For International Returns

PIKES PEAK LLC does not cover return shipping costs or customs fees for International orders. Should you prefer to return the case, we recommend that you ship the products via a trackable shipment method. A refund will then be processed once tracking indicates the item has been received.

When will my order ship?

Typically your order will ship within 24-48 hours after being received. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays. Once your order ships, you will receive an email with your tracking number.

Estimated Arrival Times for Domestic Orders

For US orders we provide FREE shipping.  Products ship by USPS Priority and usually take between 2-3 business days to reach you.  (These are only estimates which can change during the holidays or adverse weather conditions.)  Tracking information will be sent by email once the order is processed.

International Orders:

Products will ship by either DHL Global Mail International or USPS Priority Mail.